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Q: How do I register for the conference?
A: To register for the conference, please register online
Q: How can I pay the registration fees?
A: Payment of registration fees can be made by credit card or bank transfer. For full details, please click here.
Q: Can I receive an invoice under the sponsoring Company/ Hospital's name?
A: Yes. If you require an invoice to be issued to the sponsoring company, please send an email to the registration department at email@example.com specifying the services requested and full address of the sponsoring company.
Q: Can I register for the conference without paying?
A: Yes, but your registration will be confirmed only when full payment is received.
Q: Can I register before the early fee deadline and pay later?
A: To benefit from the early fee registration discount, payment must be received before the deadline.
Q: Can I register on site?
A: Yes. Onsite registration is available during the conference days. Onsite fees will apply.
Q: What does my registration fees include?
A: For full detailed entitlements, please check the registration page.
Q: Will I receive a confirmation letter after I have finished registering? A: Yes. A detailed confirmation letter and receipt will be sent to you by email as soon as payment is received and registration is completed.
Q: How can I find out information about hotels and their rates?
A: Kenes International is offering ESOC 2019 participants specially reduced rates for various hotels in Milan. Information, pictures, location and rates are available on the hotel accommodation page.
Q: How can I book my room and should I pay in advance?
A: To book a room, please book online. Please note that full payment is required upon booking.
Q: Will I receive a hotel confirmation?
A: Yes. A detailed confirmation will be sent to you by email as soon as the booking is confirmed and the requested deposit is received.
Q: Can I book a hotel room without registering for the ESOC 2018 Conference?
A: Yes. You can book your room without registering by clicking on the "Booking" button of your chosen hotel available on the website via the hotel accommodation page. If you need further assistance, please email the Hotel Accommodation Department.
Q: How can I book rooms for a group?
A: For group booking (10 rooms and more) please click here. Different payment and cancellation conditions apply.
Q: If I submit an abstract do I have to attend the conference?
A: All accepted abstracts are scheduled in the Scientific Program either as Oral, Short Poster Talk or Poster presentations. It is expected that at least one author of the abstract attend the meeting to present the work and answer questions. Only abstracts of registered participants will be scheduled in the Scientific Program.
Q: I have submitted an abstract, when will I know if it has been accepted?
A: Only after all abstracts have been reviewed by the Scientific Committee will notifications be sent to the abstract submitters. Every effort is made to conclude this process within one month after the abstract submission deadline.
Q: How can I make changes to an abstract I have already submitted?
A: You may enter the Abstract Submission system with your username and password and make changes to your abstract until the submission deadline date. No abstract changes will be accepted after this date, however you are welcome to bring a more up to date abstract to the conference.
Q: If my abstract is accepted, where will it be published?
A: Copies of your accepted and registered abstracts will be published on the conference website, final program book and conference mobile App.
Q: I am having trouble logging into the abstract submission system – my username/password is not working
A: Please try one of the following options via the abstract submission page:
In case you are using "Internet Explorer", please try other internet browser e.g. "Google Chrome" or "Mozilla"
When you copy and paste your user name and password please make sure there is no extra space at the beginning or the end of them
In case your password contains the letter "O" please make sure you do not type "0" (Zero) instead the letter "O"
Please note that the username or ID received when registering for the congress is different to the abstract submission. Please use the abstract submission username or "create new account"
Q: I created a new account but did not receive my username?
A: Please note that the username is shown in the "Subject line" in the confirmation email received when setting up a new account.
Q: How do I apply for a visa to visit Italy?
A: Visa regulations depend on your nationality and country of origin. We suggest you contact your local Consulate for full and official instructions on the specific visa regulations and application procedure that apply to you.
Q: Where can I get a Conference invitation letter so that I can apply for a visa? A: Invitation letters for visa purposes are available only to registered participants. The option to issue an invitation letter is available within the registration process. At the end of the registration process you will be able to generate an invitation letter, and you will also receive a confirmation email with a link to the invitation letter.
Q: Is it possible to send an official invitation letter directly to my local Italian Consulate? A: Unfortunately, we are unable to send invitation letters directly to consulates. Invitation letters are prepared solely for individuals and are mailed directly to them.
Q: Where is the Conference taking place?
A: The Conference will take place at MiCo Milano Congressi in Milan. For more information on the venue please visit the General Information page.
Q: How do I get from the Airport to the Congress Venue? A: For updated and detailed information on public transportation please visit the official Airport website: official city airport website
Q: Can you please send me details of public transport in Milan? Do you have a map of the city or area surrounding the venue? A: The City of Milan official website includes up-to-date tourist information including public transport information and maps. Please visit Milan's official tourist information website for more information.
Q: Is the conference CME accredited?
A: Once the Scientific Program has been finalized, an application for CME credits will be made to the European Accreditation Council for Continuing Medical Education (EACCME). The EACCME is an institution of the European Union of Medical Specialists (UEMS): www.uems.net. Further details will be published on the Conference website as soon as they are available.
Q: How can I claim my CME credits after the conference?
A: You may receive your CME Certificate of Attendance on site at the Conference Venue or online immediately following the conference. Please approach the Registration Desk on site for further information. Each medical specialist should claim only those hours of credit that he/she spent in the educational activity.